Gravity Wave Solutions Ltd (“Gravity”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you interact with our website, register for our events, contact us, request information about our services, or otherwise interact with Gravity.
This Privacy Policy is intended to comply with applicable data protection laws in Kenya, including the Data Protection Act, 2019 and applicable regulations and guidance issued by the Office of the Data Protection Commissioner (ODPC).
1. Who We Are
Gravity Wave Solutions Ltd
Woodlands Business Park, 5th Floor,
Kiambere Road, Upperhill, Nairobi, Kenya.
Email: info@gravitysolutions.net
Phone: +254 722 615 477 / +254 729 844 384
For questions or requests relating to your personal information, you may contact us using the details above.
2. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Full name
- Work email address
- Telephone number
- Company or organisation name
- Job title or role
- Information you provide when registering for an event
- Information you provide when requesting information about our products or services
- Information provided when you communicate with us
- Information submitted through forms on our website or through platforms such as LinkedIn
We only seek to collect information that is relevant and reasonably necessary for the purpose for which it is collected.
3. How We Collect Your Information
We may collect personal information when you:
- Register for an event
- Complete a form on our website
- Submit a LinkedIn Lead Gen Form
- Contact us by email, telephone or other communication channels
- Request a demonstration, quotation or additional information
- Subscribe to communications from us
- Interact with our website or digital platforms
Where consent is the basis for processing, we will provide information about what data is being collected, why it is being collected, how it may be used and, where applicable, how you can withdraw your consent. Kenya’s Data Protection (General) Regulations require this information to be provided when consent is sought.
4. How We Use Your Information
We may use your personal information to:
- Register and manage your attendance at our events
- Contact you regarding an event you have registered for
- Respond to your enquiries and requests
- Provide information about our products and services when you have requested it
- Arrange demonstrations, consultations or meetings
- Improve our services and communications
- Manage our relationship with customers, prospects and event attendees
- Send relevant marketing communications where we have an appropriate lawful basis to do so
- Meet legal, regulatory or administrative requirements
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected without an appropriate lawful basis.
The Data Protection Act requires personal data to be processed lawfully, fairly and transparently and collected for explicit, specified and legitimate purposes.
5. LinkedIn Lead Generation Forms
When you submit your information through a LinkedIn Lead Gen Form associated with a Gravity campaign or event, the information you provide may be shared with Gravity for the purpose stated in the form.
For example, where you register your interest in a Sage Payroll & HR event, we may use the information you provide to:
- Confirm or manage your registration
- Contact you regarding the event
- Provide event-related information
- Respond to questions or requests you submit
- Follow up on information or services you have specifically requested
Where additional marketing communications require consent, we will handle your information in accordance with the applicable consent requirements.
LinkedIn may also process your information under its own privacy practices. You should review LinkedIn’s privacy information when submitting information through its platform.
6. Sharing Your Information
We may share personal information with trusted service providers, technology providers, event partners or other third parties where this is necessary for the purposes described in this Privacy Policy.
For example, information may be shared where necessary to:
- Manage an event
- Provide requested services
- Operate our website, CRM or communication systems
- Send communications
- Maintain and secure our technology systems
- Meet legal or regulatory obligations
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and confidentiality measures are in place.
We do not sell your personal information.
7. International Data Transfers
Some of our technology, communication or service providers may process or store information outside Kenya.
Where personal information is transferred outside Kenya, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements and that appropriate safeguards are in place.
Kenya’s data protection framework places requirements on transfers of personal data outside Kenya, including appropriate safeguards or consent where applicable.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure systems, confidentiality requirements and other appropriate safeguards.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required by law or for legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.
Kenya’s data protection principles include retaining personal data in an identifiable form for no longer than necessary for the purposes for which it was collected.
10. Your Data Protection Rights
Subject to applicable law, you have rights concerning your personal information, including the right to:
- Be informed about how your personal information is being used
- Request access to your personal information
- Request correction of inaccurate or misleading information
- Request deletion of personal information in appropriate circumstances
- Object to certain processing of your personal information
- Request restriction of processing in appropriate circumstances
- Request portability of your personal information where applicable
- Withdraw consent where processing is based on consent
The ODPC identifies these among the rights available to data subjects under Kenya’s data protection framework.
To exercise your rights, contact us at:
Email: info@gravitysolutions.net
We may need to verify your identity before processing certain requests.
11. Marketing Communications
If you provide your contact details to request information, attend an event or enquire about our services, we may contact you about the specific enquiry or event.
Where we require your consent for additional marketing communications, we will seek that consent where appropriate.
You can ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe option provided in our marketing communications.
12. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and support our digital marketing activities.
Where required, we will provide appropriate information and obtain consent for cookies or similar technologies that require consent.
You can adjust your browser settings to manage cookies. Some website features may not function correctly if certain cookies are disabled.
13. Children
Our services and event registrations are generally intended for businesses and working professionals.
We do not knowingly seek to collect personal information from children through our business and event registration activities.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, data processing practices, technology or applicable legal requirements.
When we make changes, we will update the Effective Date shown at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
15. Contact Us
If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact us:
Gravity Wave Solutions Ltd
Woodlands Business Park, 5th Floor
Kiambere Road, Upperhill
Nairobi, Kenya
Email: info@gravitysolutions.net
Phone: +254 722 615 477 / +254 729 844 384